Effective Date: April 7, 2025

INFORMATION WE COLLECT

Dou So LLC ("Dou So", "we", "our", or "us") collects both personal and technical information from you when you use our website at shopdouso.com (the "Site") or communicate with us through other channels. Personal information includes your name, email address, shipping and billing addresses, and payment details, which you may provide when placing an order, subscribing to our newsletter, or contacting us. Technical data, such as your IP address, browser type, device characteristics, and browsing behavior, is collected automatically. We also use cookies and similar tracking technologies to enhance your experience.

USE OF YOUR INFORMATION

We use the information we collect to process orders, provide customer service, send transactional and promotional communications, and improve the Site. Your data helps us detect and prevent fraudulent activities, ensure legal compliance, and personalize your experience. We may also analyze user behavior to refine our content and offerings.

SHARING OF INFORMATION

We do not sell or rent your personal data. However, we share your information with service providers who help us operate our business, such as payment processors, shipping companies, marketing services, and web analytics providers. These third parties are required to keep your data secure and use it only for the services they provide to us. We may also disclose your information when required by law or during business transitions such as a merger or sale.

COOKIES AND TRACKING TECHNOLOGIES

Cookies are small files stored on your device that help us recognize you, save your preferences, and improve our services. We use both first-party and third-party cookies for functionality, analytics (e.g., Google Analytics), and marketing (e.g., Facebook Pixel). You can control or disable cookies through your browser settings, but doing so may affect your use of certain Site features.

YOUR RIGHTS

Depending on where you reside, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain uses of your data or to withdraw your consent for marketing communications. To exercise any of these rights, please email us at hello@shopdouso.com. We will respond in accordance with applicable laws.

DATA SECURITY

We use reasonable physical, administrative, and technical safeguards to protect your data. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data, and we will comply unless we are required by law to retain it.

CHILDREN'S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have done so without parental consent, we will delete the information immediately. Please contact us if you believe we have collected data from a child under 13.

INTERNATIONAL USERS

If you are accessing the Site from outside the United States, please note that your information will be transferred to and processed in the U.S. and other countries where our service providers are located. By using the Site, you consent to this transfer.

THIRD PARTY LINKS

The Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any personal data.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will change the "Effective Date" above and post the new policy on our Site. We encourage you to review this policy regularly to stay informed.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:

Dou So LLC

Email: hello@shopdouso.com

Instagram: @douso__

Thank you for trusting Dou So.